Privacy Policy

1. Data Compliance Officer

In alignment with PIPA and PIPEDA, we have appointed a Data Compliance Officer responsible for overseeing our adherence to legal obligations regarding data collection and processing. For inquiries related to your personal data, the Data Compliance Officer can be contacted at: contact@virtusoft-solutions.com.

2. Responsibility to Your Data

We are accountable for the personal data we collect and take appropriate measures to protect and store this data securely. Our protocols ensure that your information is handled with the utmost care and confidentiality. Access to personal data is limited to authorized personnel only.

3. Purpose of Data Collection

The personal data we collect is solely to fulfill service commitments and improve user experience. Common reasons for data collection include service delivery, customer support, and communication. We ensure that your information is used responsibly and only as necessary to fulfill these purposes.

4. User Consent

By engaging with our services, you consent to the collection and processing of your personal information. This consent includes any personal data necessary to fulfill service obligations or specific user requests. If the purpose of data collection changes, we will seek your explicit consent.

5. Disclosure and Retention

We retain personal information only as long as required to fulfill the purposes for which it was collected. Information is disposed of securely once it is no longer needed. Personal information is disclosed only as necessary to fulfill identified purposes, unless further consent is obtained, or disclosure is permitted under legislation.

6. Data Accuracy

We strive to ensure the accuracy and completeness of the personal information we hold. Users are encouraged to provide updates or corrections to their data, ensuring our records remain accurate.

7. Contact Information for Data Access and Complaints

To request copies of your personal data or to lodge a complaint regarding data practices, please contact us using the following information:

Virtusoft Solutions INC
Email: contact@virtusoft-solutions.com
Address: 398-2416 Main St. Vancouver, BC V5T 3E2, Canada
Registration Number: BC1358851 / 732428701BC0001

8. Cross-Border Transfer

Your personal data may be transferred across borders as necessary to provide our services. We ensure that appropriate safeguards are in place to protect your data during such transfers, in accordance with applicable privacy laws.

9. User Rights

We recognize and uphold the following rights of our users regarding their personal data:

• Data Update: Users can update the personal information we have on file by contacting us directly.
• Data Access: Users can request a copy of their personal information held by us upon providing identification.
• Data Usage Information: Users can inquire about how their personal data is being utilized within our services.
• Data Transfer Inquiry: Users can request a list of third parties to whom their personal data has been transferred.

Conclusion

Your trust in us is invaluable, and we strive to maintain it by respecting your privacy and handling your data responsibly. For further information or assistance regarding privacy concerns, please reach out to our Data Compliance Officer or Privacy Officer.